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TOPIC: Tshirt and sweater in poor quality

Tshirt and sweater in poor quality 3 years 7 months ago #9078

  • Aad_Keizer
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Today I received the Tshirt and sweater. The print on it is in bad quality and the Tshirt isn't black but a strange color gray/beige. The shirt is also way to short. It's about 2 inch shorter thanthe sweater. So don't buy it!

Tshirt and sweater in poor quality 3 years 7 months ago #9081

  • Anton
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I contacted the manufactured, as I also received shirts that were not up the desired quality level.

This is the email that has been sent out from the manufacturer to ALL those who purchased the polo shirts:
Hi,

Thank you for recently ordering a piping designers polo shirt at Moteefe.

Unfortunately, the products produced for this campaign didn’t meet the quality standards yet they were shipped out. My apologies for this, this should not have happened!

We have very high quality standards are will produce your order in line with our internal quality standards and ship to you.
Please accept my apologies for the fact you’ve received this shirt and I ask you to give us a few more days to send you the perfect quality.

I will further improve our quality control to ensure this does not happen again in the future.

Kind regards,
Mathijs

Hopefully you will all recieve your new - high quality - shirts very soon!

Anton
- If you're the smartest person in the room ... you're in the wrong room.

Tshirt and sweater in poor quality 3 years 6 months ago #9086

  • Aad_Keizer
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Hi designers,

Yesterday I received my new polo and sweater + one extra polo from Moteefe after my complain about the bad quality of their first shipment.

Instead of printing the logo they stiched it on both the sweater and logo.

Both thumbs up for Moteefe and the way they took action on my complain and their correct emails.

So if you also want this great item(s) you can be ensure that you get a good quality and I take back the words I mentioned earlier on this thread.......


The following user(s) said Thank You: Anton

Tshirt and sweater in poor quality 3 years 6 months ago #9087

  • Anton
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Great to see it worked out for you, Aad!

Just waiting for mine to arrive!

Anton
- If you're the smartest person in the room ... you're in the wrong room.
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